All systems and processes in Soft Services are designed to achieve the highest standards of hygiene and cleanliness through Innovative approaches and integration of trained resources, state of art equipments, eco-friendly cleaning products and proven processes. The results are the superior quality performance levels while adding tangible business benefits and value to the ecosystem.
Our expertise and experience in providing the best in class commercial cleaning services 24/7 -365 days extend to all facility types – IT parks, Campuses, Commercial Offices, Hospitals, Factories, Hotels, Banks & Financial Institutions, Academic and Research institutions, Sports Stadiums, Warehouses or in fast moving environments like Shopping Malls, Retail outlets, Multiplexes or Airports.
Service Standards
Basic Standard
Maintaining it in good condition – office areas, service areas, public areas, utility areas, fire exits, stairways, basements, lifts, car parking and external areas.
Prestige Standard
High standard of cleanliness and appearance at all times including maintaining higher floor gloss levels – VIP board rooms, VIP Pantry, Reception areas, Lobbies and Top Management floors, etc.
Hygiene Standard
Areas where a high hygiene standard is mandatory – Hospitals, sterile areas, toilets, kitchens, cafeteria, pantry, vending areas, first aid rooms. Waste bins, hidden surfaces, hinges, underside of workstations, etc to be maintained free of dirt, stains, waste matter, watermarks and scale using appropriate cleaning and sanitizing materials.
Types of Cleaning
Routine Cleaning
Cleaning tasks to ensure that offices, toilets, meeting areas, public areas & all other routine work areas, furniture & floor spaces are maintained to a high level of general cleanliness and remain presentable and fit for their intended purpose.
Reactive Cleaning
Reactive service to maintain full & safe use of facilities – response to spillages, replenishing consumables & monitoring the cleanliness of all sanitary facilities.
Periodic Cleaning
Activity includes all deep cleaning and periodic cleaning activities of the communal & public areas and activities that require more frequent cleaning than routine cleaning including kitchens, vending points and cafeteria.
Zoning
The Frequency of daily cleaning is divided in 3 zones:
- Green Zone – Cleaning – mechanically / manually. Frequency – Once a day
- Red Zone – Cleaning – mechanically / manually. Frequency – Once a day minimum followed by further cleaning upon requests / instructions.
- Yellow Zone – Cleaning – once at commencement of shift & repeated till the end of the shift. Busy areas with continued upkeep
*Colour coded cleaning tools for different areas
*Colour coding of each type of waste with specific colour bins for easy identification by users
*Go-green initiatives are a part our of mission with the usage of eco–friendly cleaning chemicals