Soft Services

All systems and processes in Soft Services are designed to achieve the highest standards of hygiene and cleanliness through Innovative approaches and integration of trained resources, state of art equipments, eco-friendly cleaning products and proven processes. The results are the superior quality performance levels while adding tangible business benefits and value to the ecosystem.

Our expertise and experience  in providing the best in class commercial cleaning services 24/7 -365 days extend to all facility types – IT parks, Campuses, Commercial Offices, Hospitals, Factories, Hotels, Banks & Financial Institutions, Academic and Research institutions, Sports Stadiums, Warehouses  or in  fast moving environments like Shopping Malls, Retail outlets, Multiplexes or  Airports.

Service Standards

Basic Standard

Maintaining it in good condition – office areas, service areas, public areas, utility areas, fire exits, stairways, basements, lifts, car parking and external areas.

Prestige Standard

High standard of cleanliness and appearance at all times including maintaining higher floor gloss levels – VIP board rooms, VIP Pantry, Reception areas, Lobbies and Top Management floors, etc.

Hygiene Standard

Areas where a high hygiene standard is mandatory – Hospitals, sterile areas, toilets, kitchens, cafeteria, pantry, vending areas, first aid rooms. Waste bins, hidden surfaces, hinges, underside of workstations, etc to be maintained free of dirt, stains, waste matter, watermarks and scale using appropriate cleaning and sanitizing materials.

Types of Cleaning

Routine Cleaning

Cleaning tasks to ensure that offices, toilets, meeting areas, public areas & all other routine work areas, furniture & floor spaces are maintained to a high level of general cleanliness and remain presentable and fit for their intended purpose.

Reactive Cleaning

Reactive service to maintain full & safe use of facilities – response to spillages, replenishing consumables & monitoring the cleanliness of all sanitary facilities.

Periodic Cleaning

Activity includes all deep cleaning and periodic cleaning activities of the communal & public areas and activities that require more frequent cleaning than routine cleaning including kitchens, vending points and cafeteria.


The Frequency of daily cleaning is  divided in 3 zones:

  • Green Zone – Cleaning – mechanically / manually. Frequency – Once  a day
  • Red Zone – Cleaning – mechanically / manually. Frequency – Once a day minimum followed by further cleaning  upon requests / instructions.
  • Yellow Zone – Cleaning – once at commencement of shift & repeated till the end of the shift. Busy areas  with continued upkeep

*Colour coded cleaning tools for different areas
*Colour coding of each type of waste with specific colour bins for easy identification by users
*Go-green initiatives are a part our of mission with the usage of eco–friendly cleaning chemicals